Tag Archives: Mint

Thinking Fast and Slow

By Poornima Vijayashanker 

Many of us are familiar with the popular book Thinking Fast and Slow in which Daniel Kahneman discusses the speed at which we make decisions. It basically boils down to past experiences and pattern recognition i.e. we are capable of making decisions quickly if we have a wealth of knowledge based on personal experiences, but if we don’t then it takes us longer to make a decision. At the beginning of each new year people make a lot of “decisions”, aka resolutions. A resolution isn’t really a decision it is more like the desire to change something about oneself. However, after setting the desire it is still up to you to act in order to fulfill the desire.

While the new year is a great time for setting resolutions and goals, too often we fail at accomplishing them. We start off with a level of intensity that wanes by the time the summer rolls around. Many people then go on to blame themselves later in the year, but truthfully we are susceptible to life getting in the way of things. For example, since I started BizeeBee, I put on a few pounds that I just wasn’t happy about, and I also developed a level of stress that became harder to manage as the startup itself got challenging. I knew exercise was the only option to managing both my weight and stress. However, a string of health conditions that started early this year made it extremely difficult for me to exercise with a level of intensity that I had previously. Finally, in the middle of 2012 I decided to stop thinking about the intensity of my workouts and focus instead on the consistency. I made a simple goal to go to yoga at least 3 preferably 5 times a week. I’ve stuck to that goal since June of 2012, and I’m happy to report that I’ve not only lost the weight I wanted, but I am also happier and calmer as a result.

As you think about setting resolutions for this year think less about intensity and instead start with consistency. Translate this to whatever resolution you set. If you take this approach you’ll find that your intensity will naturally increase out of a desire for the activity.

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I Don’t Want to Burn Bridges

I don’t know if it’s the proximity to the Golden Gate Bridge, or just a common phrase, but last week I heard not 1, not 2, but 3 people I’m mentoring tell me, “Well I don’t want to burn bridges.” They were responding to my gentle nudge for them to speak up for what they wanted.

These three people thought that reaching out to someone they didn’t know and asking them for a favor, standing up to a boss, or asking for what they needed to advance in their career would somehow burn a bridge.  My response to their remark was, “The funny thing about bridges is that they go both ways.”

What I meant by that remark was that if someone is going to shoot you down or be unresponsive then do you really want to continue the relationship with them?  The problem is that too often we think that if we reach out to ask someone for a favor they will be annoyed or burdened. It’s because we’re so conditioned to getting rejected or thinking that we’re not good enough. We forget that we also have values to offer to others, which includes or talents, skills, and experience.

As smart and honestly overqualified as the people are that I mentor, their biggest problem isn’t finding a job, or even leveling up in their career. What’s really holding them back is that they don’t understand their own self-worth.

On paper, I have been under-qualified for EVERY job I have applied for.

My first job right out of college was as an R&D Engineer, the job description read something like: 5 years experience or a PhD in Electrical Engineering. Must have experience in ASIC verification.

I didn’t have 5 years experience, nor did I have a PhD, and I sure as heck didn’t know what ASIC verification was (if you’re curious: it’s an application specific integrated circuit). During my interview, I didn’t sit there and feel sorry for myself. I knew my interviewers knew that I had limited abilities and experience. But they were willing to fly me across the country, put me up in a rather nice hotel, take me out to lunch and dinner, and spend the entire day interviewing me, so I figured I must know something. During the interview, I just did the best I could, I answered every question I knew, and mentioned what I didn’t know. That was enough to get the job, and be one of the highest paid engineering graduates back in 2004, when tech was still recovering from it’s previous dot com bubble burst!

Fast forward to 2006, when I started working at Mint. Being a founding engineer meant that I had to interview both my bosses: the director of engineering and the VP of engineering. Clearly these two men had many many years of experience on me. At the time, I didn’t even know what they would do in the roles. But I just marched on up to the white board, and had them solve problems.

In each of these situations, I knew that I had limited capabilities, but it didn’t stop me from trying and reaching out to people. The biggest thing I had going for me was knowing that sometime before I had been presented with a challenge, and had figured out a way to tackle it.

And yes rejection is part of the game.  They way in which someone rejects you is important.  If they don’t respond at all or are overly harsh, then you’re better of not working with them or for them.

So instead of second guessing your own abilities, take the time to quiet your mind, and let your mouth do the talking. Know that you have something to offer, and if people want to reject you, give them the freedom to reject you.  And know that you also have the freedom to pursue other opportunities.  Don’t hold yourself back by coming up with some excuse like, “I don’t want to burn bridges.”

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Pushing Past Easy Excuses to Quit

I am really bad at quitting.  Failing miserably isn’t enough to get me to quit either.  For example, when I was a freshman in college I got a 19 on my first Computer Science test.  It was a wake-up call that instilled fear in me to drop the class, but a semester later I couldn’t shake the thought of dropping it.  So instead I decided to spend my entire summer re-taking the course.  Eventually, majoring in computer science, and well we know what happened after that.

Even when catastrophe strikes I cannot quit.  My freshman year, my dad lost his job.  I had to choose between taking out a rather large student loan to fund my education and pay it back, leave college altogether, or apply to one that I could afford.  I took out the loan.  I successfully paid that loan back 3 1/2 years ago.

Then there are times when people tell me that I’m not good enough or try to get in my way.  Once again not quitting.  My junior year of college I wanted to add Electrical Engineering as a major.  The dean at my engineering school was opposed to me entering with 2 years left, and not having completed half the curriculum.  She suggested that I do a fifth year.  Oh sure let me just take out another loan…  I don’t think so!  I finished both my degrees with just 2 years left.

I know what you’re thinking,”Thanks for sharing your story of perseverance Poornima, run along now…”

But here’s the thing, each time I faced a hurdle instead of letting it completely paralyze me I took it in stride.  And in those college years I didn’t even have the strong support system I have today.  In fact, my parents who were at this point providing very minimal financial and emotional support were still breathing down my neck to finish school.  I didn’t let my peers who were smarter, more experienced, and didn’t have to worry about money bother me.  I just put my blinders on and plugged away.

I just have two things that keep me going: “Will an older Poornima feel regret for quitting?  What immediate discomfort will quitting avoid that I can learn to live with just a little longer?”

Here are some additional choice moments in my adult life when I could have quit, but I just pushed through:

2006 I wanted to work at Mint.  Aaron said I couldn’t because I didn’t know web development.  I asked him for one month to prove that I could learn and be a productive engineer.

2010 My first BizeeBee co-founder left for personal reasons.  Usually a great excuse to close up shop, right?  I pushed myself and the team to launch the product months later, making revenue from day one with a handful of early adopters.

2012 While most startups were closing shop or getting bought up in talent acquisitions due to the Series A Crunch, I used up the rest of personal savings to bootstrap BizeeBee and start Femgineer.  I’m still building and pushing the businesses closer to profitability everyday.

Now this isn’t me passing judgment on those who have quit things.  In fact, you might not even have really quit, you may have just taken a timeout.  But just know that quitting is an indefinite timeout 🙂

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