Customer success has become a key differentiator when it comes to building software products and retaining customers. Baking customer success into the product and its experience is key. Unfortunately, it has become a real challenge for many companies because silos start to form as a company grows, causing employees in various departments to become distanced from the end customer….
Keep on Reading
Filtered Results for
Product Development
Boring Technical Presentation: How To Make A Technical Presentation Interesting
Have you given a talk or maybe a handful, but struggled to come up with an enticing topic and engage audiences throughout it? Tired of giving the same boring technical presentation? The first step is understanding what makes a boring technical presentation Here are some of the elements of a boring technical presentation: Starting with an…
Keep on ReadingUX Designer: Top 3 Reasons Your Team Needs A UX Designer From The Beginning
If you’re new to Build or maybe missed episodes here and there, know that I’ve previously covered a number of topics related to design like Design Sprints, Product Debt, Product Redesign, Accessibility, Being A Freelance Designer, Creative Confidence, The Rise of the Design Executive Officer, Designing With Empathy, and The Art vs Science of UX…
Keep on Reading
1
