Customer success has become a key differentiator when it comes to building software products and retaining customers. Baking customer success into the product and its experience is key. Unfortunately, it has become a real challenge for many companies because silos start to form as a company grows, causing employees in various departments to become distanced from the end customer….
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Hiring A UX Designer: How To Source, Vet, Hire, and Work With UX Designers
Hiring a UX designer or are you UX designer looking for something new? We’ve got you covered! In today’s episode of Build! We’ll be covering what UX designers can do to stand out, and then share how companies can go about sourcing, vetting, and hiring a UX designer. Finally, we’ll talk about how they can work with software engineers…
Keep on ReadingCareer Transition: Setting And Sticking To Non-Negotiables
Caught between making personal concessions and compromises during a career transition? I felt this way less than six months ago. I was getting ready to transition from maternity leave back to work. Part of my transition plan was to initially work part-time so that I’d have time to rest and take care of my little…
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